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Q157702: XCON: MTA Stopping with Event ID 2143: Unrecoverable Error

Article: Q157702
Product(s): Microsoft Exchange
Version(s): winnt:4.0
Operating System(s): 
Keyword(s): kbusage
Last Modified: 14-JAN-2000

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The information in this article applies to:

- Microsoft Exchange Server, version 4.0 
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SYMPTOMS
========

The Microsoft Exchange Message Transfer Agent (MTA) stops with the following
error in the Windows NT Event Log:

  Event id: 2143

  A fatal MTA database server error was encountered. Call Microsoft Product
  Support. Unrecoverable error: ODXEOLST - Value Number too large. About to
  terminate. Called from MTA. Procedure 233. Object ID: 06000045. Attribute ID:
  2. Attribute value number: 1. Referenced object: 06000041 (00000000 => N/
  ). Referenced object error ODXBMFUL - Bitmap full. [1 DB Server DISP:RESULT
  18 101] (16)

CAUSE
=====

The MTA terminates with Event Id 2143 during rerouting. An attempt is made to
read a message beyond its boundary condition. This depends on whether the MTA
was reading from cached data or not.

STATUS
======

Microsoft has confirmed this to be a problem in Microsoft Exchange Server
version 4.0. This problem was corrected in the latest Microsoft Exchange Service
Pack. For information on obtaining the Service Pack, query on the following word
in the Microsoft Knowledge Base:

  " SERVPACK" (without the quotation marks)


Additional query words: MTA 2143

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Keywords          : kbusage 
Technology        : kbExchangeSearch kbExchange400 kbZNotKeyword2
Version           : winnt:4.0

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