Q157681: SMS: IP Address Missing from Client Inventory

Article: Q157681
Product(s): Microsoft Systems Management Server
Version(s): WINDOWS:3.11; winnt:1.2
Operating System(s): 
Keyword(s): kbInventory smsinv
Last Modified: 25-JUL-2001

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The information in this article applies to:

- Microsoft Systems Management Server version 1.2 
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SYMPTOMS
========


Systems Management Server Inventory Agent fails to report an IP address for
Windows for Workgroups 3.11 client and the following error is logged in the
Invdos.log file located on the client in the Ms\Sms\Logs directory:

  Executing command: C:\MS\SMS\BIN\ipconfig.exe >
  C:\MS\SMS\TEMP\ipconfig.sms IP address information not found in output file

CAUSE
=====

Invdos.exe does not detect TCP/IP inventory while the SMS_P environment variable
is present. SMS_P is a temporary variable set in Runsms.bat or Smsls.bat, and is
used for storing path detail, during client setup. The variable is then reset
during termination of the respective batch file.

MORE INFORMATION
================

The absence of TCP/IP inventory causes Remote Control using IP sockets to fail.
The following message appears during inventory (if it is run in verbose mode by
setting SMSLS=1 prior to execution):

  Looking for TCP/IP stack
  Looking for Wolverine stack
  Performing TCP/IP detection
  <drive>:\MS\SMS\BIN\IPCONFIG.EXE >
  <drive>:\MS\SMS\TEMP\IPCONFIG.SMS "IP address information not found in
  output file"

WORKAROUND
==========

To work around this problem, do the following to Runsms.bat (which resides at
\SMS\SITE.SRV\MAINCFG.BOX\CLIENT.SRC) or Smsls.bat (which resides at
\SMS\SITE.SRV\MAINCFG.BOX):

1. Add an additional variable (for example: SMS_P2) to the :START section. For
  example:

        :START

        REM Check to see if we can save path and reserve the necessary
        environment
        REM space before continuing.
        set SMS_P=%PATH%
        set SMS_P2=%PATH%
        set SMS_TEMP=123456789012345678901234567890123456789012345
        if "%SMS_TEMP%"=="123456789012345678901234567890123456789012345" goto
        FIND_OS
        goto LOW_ENV

2. Reset the SMS_P variable prior to execution of Invdos.exe in the :RUN_DOS
  section. For example:

        :RUN_DOS
        if not exist %0\..\%SMS_BIN%\setls%SMS_OS%.exe goto NOPATHARG0

        setls%SMS_OS% -m:E -i -p:%SMS_BIN%\CLI_DOS.EXE -pa:/p:%%SMS_UNC%%\ -
           pa:%SMS_VERBOSE% %SMS_VERBOSE%
        set SMS_P=
        setls%SMS_OS% -m:E -i -p:%SMS_BIN%\INVDOS.EXE  -pa:/l:%%SMS_UNC%%\ -
           pa:/i -pa:%SMS_VERBOSE% %SMS_VERBOSE%
        goto RESTORE

3. Restore the path from the new variable (SMS_P2) by changing the path line in
  the :RESTORE section. For example:

        :RESTORE
        REM Restore the previous path setting.
        PATH=%SMS_P2%
        goto END

4. Reset the new variable, instead of SMS_P in the :END section. For example:

        :END
        set SMS_P2=
        set SMS_OS=

        set SMS_BIN=
        set SMS_VERBOSE=

STATUS
======

Microsoft has confirmed this to be a problem in Microsoft Systems Management
Server version 1.2. This problem has been corrected in the latest U.S. Service
Pack for Systems Management Server version 1.2. For information on obtaining the
Service Pack, query on the following word in the Microsoft Knowledge Base:

  " SERVPACK" (without the quotation marks)

Additional query words: prodsms sms inventory automatic ip tcp/ip tcpip configuration enabled

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Keywords          : kbInventory smsinv 
Technology        : kbSMSSearch kbSMS120
Version           : WINDOWS:3.11; winnt:1.2

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