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Article: Q157559
Product(s): Word 97 for Windows
Version(s): WINDOWS:97
Operating System(s): 
Keyword(s): kbualink97 kbdta word97
Last Modified: 14-NOV-2000

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The information in this article applies to:

- Microsoft Word 97 for Windows 
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SYMPTOMS
========

When you reopen a saved master document, the following buttons on the Master
Document toolbar are dimmed or unavailable:

- Create Subdocument

- Remove Subdocument

- Insert Subdocument

- Merge Subdocument

- Split Subdocument

- Lock Subdocument (If insertion point is within a subdocument)

CAUSE
=====

This behavior is by design in Microsoft Word.


WORKAROUND
==========

To work around this behavior, use the following appropriate methods for your
situation.

Method 1: Expand the Subdocuments
---------------------------------

You are viewing the master document in collapsed view. Expand the subdocuments in
the active master document by clicking the Expand Subdocuments button on the
Master Document toolbar.

Method 2: Unlock the Subdocuments
---------------------------------

The subdocuments are expanded but locked. Unlock the subdocuments by clicking
within the subdocument and press the Lock Document button on the Master Document
toolbar.

MORE INFORMATION
================

When you reopen an existing master document, you are in collapsed view. In
collapsed view, instead of seeing the contents of the subdocuments, you will see
the file name and path of each subdocument. To work with subdocuments you must
first expand them.

If the subdocuments are also locked, you must unlock them before you can make
changes. You cannot edit a locked subdocument in the master document, and when
you open a locked subdocument in its own window, it opens as read- only. A
locked subdocument is indicated by a small lock figure under the subdocument
icon to the left of the subdocument.

REFERENCES
==========

For additional information, please see the following article in the Microsoft
Knowledge Base:

  Q114432 WD: Troubleshooting Guide: File Locking in Master Documents

Additional query words: cannot subdocument dim dimmed grey greyed gray grayed out not available disabled

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Keywords          : kbualink97 kbdta word97 
Technology        : kbWordSearch kbWord97 kbWord97Search kbZNotKeyword2
Version           : WINDOWS:97
Issue type        : kbprb
Solution Type     : kbnofix

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Q157559: WD97: Master Document Toolbar Buttons Grayed in Master Document