KnowledgeBase Archive

An Archive of Early Microsoft KnowledgeBase Articles

View on GitHub

Q157528: WD97: "Outline Effect" Text Garbled or in All Caps When Printed

Article: Q157528
Product(s): Word 97 for Windows
Version(s): WINDOWS:97
Operating System(s): 
Keyword(s): kbprint word97 kbPrinting
Last Modified: 07-SEP-2001

-------------------------------------------------------------------------------
The information in this article applies to:

- Microsoft Word 97 for Windows 
-------------------------------------------------------------------------------


SYMPTOMS
========

When you print a document, text formatted with the Outline font effect may be
garbled or may appear in all capital letters.

NOTE: To format text with the Outline font effect, click Font on the Format menu,
click the Font tab, and click to select the Outline check box under Effects.

CAUSE
=====

This problem may occur when you print to one of the following printers:

- Hewlett-Packard DeskJet 660C or Hewlett-Packard 1600 printers, using the
  legacy printer drivers.

- Hewlett-Packard LaserJet 4 or 5 series PostScript printers

- Hewlett-Packard Color LaserJet 5/5m PostScript printers

- Hewlett-Packard Color LaserJet 5/5m non-PostScript (HPPCL) printers

  NOTE: Text formatted as Outline is printed as solid text.

- Tektronix Phaser 550c

- Lexmark Optra PS


WORKAROUND
==========

To work around this problem, use a non-PostScript printer driver.

STATUS
======

Microsoft has confirmed this to be a problem in the Microsoft products listed at
the beginning of this article.


MORE INFORMATION
================

The third-party product discussed here are manufactured by vendors independent
of Microsoft; we make no warranty, implied or otherwise, regarding these
products' performance or reliability.

Additional query words: outlined

======================================================================
Keywords          : kbprint word97 kbPrinting 
Technology        : kbWordSearch kbWord97 kbWord97Search kbZNotKeyword2
Version           : WINDOWS:97
Issue type        : kbbug

=============================================================================

THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY.

Copyright Microsoft Corporation 1986-2002.