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Q157235: XCON: MTA Stops When Receiving Mail from HP X.400 MTA

Article: Q157235
Product(s): Microsoft Exchange
Version(s): winnt:4.0
Operating System(s): 
Keyword(s): kbusage
Last Modified: 13-JAN-2000

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The information in this article applies to:

- Microsoft Exchange Server, version 4.0 
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SYMPTOMS
========

The Microsoft Exchange Server Message Transfer Agent (MTA) may stop unexpectedly
with the following Event ID error when receiving mail from the HP X400 MTA:

  Event ID:9405
  Source:MSExchangeMTA
  Type:Error
  Category:Field Engineering
  Description:
  An unexpected error has occurred which may cause the MTA to terminate. Error:
  Exception c0000005 occurred at Address 6d515422. [BASE DISP:ROUTER 12] (16)

In addition, there may be other events logged, due to difficulties stemming from
the HP MTA interoperability. You may encounter either of the following events:

  Event ID:2170
  Source:MSExchangeMTA
  Type:Warning
  Category:Internal Processing
  Description:
  An MTA database server error was encountered while appending an attribute.
  Called from MTA.
  Procedure: 101. Database error code: ODXFATAL - Internal or Application Error.
  Object at fault: 06000118. Attribute identifier: 73. Value number: 1.
  Referenced object: 06000118 (00000000 => N/A). Referenced object error
  2103. [DB Server XFER-IN 20 19] (14)

-or-

  Event ID:2143
  Source:MSExchangeMTA
  Type:Error
  Category:Internal Processing
  Description:
  A fatal MTA database server error was encountered. Call Microsoft Product
  Support. Unrecoverable error: ODXEOLST - Value Number too large. About to
  terminate. Called from MTA. Procedure 223. Object ID: 06000074. Attribute ID:
  28. Attribute value number: 1.
  Referenced object: 00000000 (00000000 => NA). Referenced object error 0. [1
  DB Server DISP:ROUTER 15 101] (16)

STATUS
======

Microsoft has confirmed this to be a problem in Microsoft Exchange Server
version 4.0.
This problem was corrected in the latest Microsoft Exchange 4.0 U.S. Service
Pack. For information on obtaining the service pack, query on the following word
in the Microsoft Knowledge Base:

  " SERVPACK" (without the quotation marks)

Additional query words:

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Keywords          : kbusage 
Technology        : kbExchangeSearch kbExchange400 kbZNotKeyword2
Version           : winnt:4.0
Issue type        : kbbug
Solution Type     : kbfix

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