KnowledgeBase Archive

An Archive of Early Microsoft KnowledgeBase Articles

View on GitHub

Q157004: XCLN: Text Files Sent from Macintosh via IMC are Corrupted

Article: Q157004
Product(s): Microsoft Exchange
Version(s): WINDOWS:4.0; winnt:4.0
Operating System(s): 
Keyword(s): kbusage
Last Modified: 05-APR-1999

-------------------------------------------------------------------------------
The information in this article applies to:

- Microsoft Exchange Server, version 4.0 
- Microsoft Exchange Macintosh client, version 4.0 
-------------------------------------------------------------------------------

SYMPTOMS
========

When you create a text file on a Macintosh and attach it to a message that you
send from the Microsoft Exchange Macintosh client over the Microsoft Exchange
Internet Mail Connector (IMC), the file might contain extra characters at the
beginning of the file. This will occur when the IMC is set up to use MIME to
encode messages.

CAUSE
=====

This problem is caused by the IMC converting these files to a MIME Content- Type
of Text/AppleFile instead of Application/AppleFile.

WORKAROUND
==========

- Strip the .TXT extension from the file before sending it.

- Run ResEdit against the .TXT file before sending it. This will add a Resource
  Fork and will be sent as a correct AppleDouble file.

- Always send to the recipient in RTF format. This sends all messages in a
  Application/MS-TNEF format which works fine if your sending to a system that
  understands this MIME type, usually another IMC.

STATUS
======

Microsoft has confirmed this to be a problem in the Microsoft Exchange clients,
version 4.0, listed at the beginning of this article. This problem was corrected
in Microsoft Exchange Server 4.0 U.S. Service Pack 4. For information on
obtaining the service pack, query on the following word in the Microsoft
Knowledge Base (without the spaces):

  S E R V P A C K

MORE INFORMATION
================

The two major MIME types for Macintosh files are AppleSingle and AppleDouble.

When they are sent over the IMC, you should see the following:

- AppleSingle files are sent as Application/AppleFile

- AppleDouble files sent as Multipart/AppleDouble with two additional
  "sub-parts" of Application/AppleFile and Application/Octet-Stream (or another
  if the exact file type can be determined).


Additional query words:

======================================================================
Keywords          : kbusage 
Technology        : kbHWMAC kbOSMAC kbExchangeSearch kbExchange400 kbExchangeClientSearch kbZNotKeyword2 kbExchange400Mac
Version           : WINDOWS:4.0; winnt:4.0
Issue type        : kbbug
Solution Type     : kbfix

=============================================================================

THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY.

Copyright Microsoft Corporation 1986-2002.