Q157003: PC Adm: Microsoft Mail Administrator Program and VDM

Article: Q157003
Product(s): Microsoft Mail For PC Networks
Version(s): WINDOWS:3.2,3.5
Operating System(s): 
Keyword(s): 
Last Modified: 05-NOV-1999

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The information in this article applies to:

- Microsoft Mail for PC Networks, versions 3.2, 3.5 
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SUMMARY
=======

Running the Microsoft Mail Administrator program under an MS-DOS virtual machine
(VDM) is supported; however, just as with any application being run under a VDM,
it is susceptible to causing corruption to the postoffice under certain
situations.

MORE INFORMATION
================

Any networked MS-DOS application that relies on the sophisticated file I/O
caching of a VDM could potentially experience file corruption because of one of
the following:

- Closing the VDM without properly closing down the MS-DOS application running
  in its window.

- Ungracefully shutting the power down to a computer that has a running MS-DOS
  application under a VDM.

- Faulty networking hardware or network card device drivers that do not
  properly handle I/O requests from the network and return improper values to
  the MS-DOS application.

When you run the Microsoft Mail Administrator program under a VDM in Microsoft
Windows, Windows for Workgroups, Windows 95, or Windows NT, the following rules
should be followed to prevent any corruption to the Microsoft Mail 3.x
postoffice database files:

- Always shut down the Administrator program by first pressing the ESCAPE (ESC)
  key, and then pressing Y, and then closing the VDM window.

- If you are experiencing problems performing normal Administrator functions
  under a VDM, try performing the same task in a VDM on another workstation or
  from a native MS-DOS workstation.

- If the problems persist, contact Microsoft Technical Support.

Additional query words:

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Keywords          :  
Technology        : kbMailSearch kbZNotKeyword3 kbMailPCN320 kbMailPCN350
Version           : WINDOWS:3.2,3.5

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