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Q156963: XFOR: Korean Characters Are Corrupted by the MS Mail Connector

Article: Q156963
Product(s): Microsoft Exchange
Version(s): MS-DOS:4.0,5.0; WINDOWS:4.0,5.0; winnt:4.0; :4.0,5.0
Operating System(s): 
Keyword(s): kbinterop kbusage
Last Modified: 15-JAN-2000

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The information in this article applies to:

- Microsoft Exchange Server, version 4.0 
- Microsoft Exchange MS-DOS client, versions 4.0, 5.0 
- Microsoft Exchange Windows 3.x client, versions 4.0, 5.0 
- Microsoft Exchange Windows NT client, versions 4.0, 5.0 
- Microsoft Exchange for Windows 95, versions 4.0, 5.0 
- Microsoft Exchange Macintosh client, versions 4.0, 5.0 
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SYMPTOMS
========

When you use an English Microsoft Mail client running on Korean Windows 3.1 to
send a message containing Korean characters to another English Microsoft Mail
client on Korean Windows 3.1, the Korean characters can be viewed correctly by
the recipient. However, when the message is sent to or from a Korean Microsoft
Exchange client running on Korean Windows NT 3.51, the Korean characters are
corrupted. This occurs when the Microsoft Exchange MS Mail Connector is used to
connect English Microsoft Mail to Microsoft Exchange Server.

STATUS
======

Microsoft has confirmed this to be a problem in Microsoft Exchange Server
version 4.0. This problem was corrected in the latest Microsoft Exchange Service
Pack. For information on obtaining the Service Pack, query on the following word
in the Microsoft Knowledge Base:

  " SERVPACK" (without the quotation marks)


Additional query words: DBCS KOR

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Keywords          : kbinterop kbusage 
Technology        : kbHWMAC kbOSMAC kbZNotKeyword8 kbExchangeSearch kbExchange500 kbExchange400 kbExchangeClientSearch kbZNotKeyword2 kbZNotKeyword3 kbExchange400DOS kbExchange500DOS kbExchange500Mac kbExchange400Mac kbExchange400NT kbExchange500NT kbExchange400Win95 kbExchange500Win95
Version           : MS-DOS:4.0,5.0; WINDOWS:4.0,5.0; winnt:4.0; :4.0,5.0

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