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Q156535: Cannot Open Phone Book File After Using Internet Setup Wizard

Article: Q156535
Product(s): The Microsoft Network
Version(s): WINDOWS:1.2,1.3,2.0
Operating System(s): 
Keyword(s): 
Last Modified: 13-OCT-1999

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The information in this article applies to:

- The Microsoft Network versions 1.2, 1.3, 2.0 
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SYMPTOMS
========

If you remove the Dial-Up adapter using the Add/Remove Programs tool in Control
Panel and run the Internet Setup Wizard by double-clicking the Internet Explorer
icon, you may receive the following error message when you attempt to connect to
MSN, The Microsoft Network:

  Unable to set the Internet phone number because of the following error:
  Cannot open the phone book file.

You may also receive this message:

  Cannot open the phone book file.

CAUSE
=====

The changes made by the Internet Setup Wizard are not effective until you
restart the computer.

RESOLUTION
==========

Restart the computer.

MORE INFORMATION
================

If you run the Internet Setup Wizard by double-clicking the The Microsoft
Network icon instead of double-clicking the Internet Explorer icon, you are
prompted to restart your computer and the system is set up correctly.

Additional query words:

======================================================================
Keywords          :  
Technology        : kbMSNSearch kbMSN200 kbMSN130 kbMSN120
Version           : WINDOWS:1.2,1.3,2.0

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