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Q156477: SMS: Remote Control Agent Service Stops on a Windows NT Client

Article: Q156477
Product(s): Microsoft Systems Management Server
Version(s): winnt:1.2
Operating System(s): 
Keyword(s): kbnetwork kbtshoot kbsmsAdmin smsadmin smsremtshoot kbRemoteProg
Last Modified: 31-JUL-2001

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The information in this article applies to:

- Microsoft Systems Management Server version 1.2 
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SYMPTOMS
========

If you select another Personal Computer Property, the next time Remote Control
of a client computer running Windows NT is attempted, the Systems Management
Server Remote Control Agent service stops.

WORKAROUND
==========

To work around this problem, switch to another Personal Computer Property after
stopping the Remote Control session. You can do this by closing the Quick Viewer
window.

STATUS
======

Microsoft has confirmed this to be a problem in Systems Management Server
version 1.2. We are researching this problem and will post new information here
in the Microsoft Knowledge Base as it becomes available.


Additional query words: prodsms hang hung lock up lockup lock-up freeze frozen helpdesk

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Keywords          : kbnetwork kbtshoot kbsmsAdmin smsadmin smsremtshoot kbRemoteProg 
Technology        : kbSMSSearch kbSMS120
Version           : winnt:1.2

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