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Q156274: XADM: Saving Changes to Customized Templates

Article: Q156274
Product(s): Microsoft Exchange
Version(s): winnt:4.0
Operating System(s): 
Keyword(s): kbusage exc4
Last Modified: 08-MAY-2002

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The information in this article applies to:

- Microsoft Exchange Server, version 4.0 
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SYMPTOMS
========

After updating to Service Pack 2, customization details of templates are lost.
This will also happen if you reinstall Microsoft Exchange Server.

WORKAROUND
==========

Export the customized templates to a .csv file before upgrading and import them
afterward.

1. Copy Tpl.csv and Tpl.ini to the root of drive C from the Microsoft Exchange
  Server compact disc Support\Samples\Csvs\Tpl folder.

2. At a command prompt perform ATTRIB Tpl.csv and Tpl.ini to remove the read
  only attribute from them.

3. Modify the Tpl.ini file to include references to your organization and site
  under export and import.

     [export]
     ExportObject=All
     Subcontainers=Yes
     Basepoint=/o=ORG/ou=SITE/cn=Configuration/cn=Addressing
     Container=Display-Templates

     [import]
     Basepoint=/o=ORG/ou=SITE/cn=Configuration/cn=Addressing
     Container=Display-Templates
     OverwriteProperties=Yes

4. Export the customized details templates using the following command line from
  the root:

"c:\exchsrvr\bin\admin.exe /e c:\tpl.csv /o c:\tpl.ini" (without the quotation
marks)

5. The customizations are now available for import when needed with the
  following command:

"c:\exchsrvr\bin\admin.exe /i c:\tpl.csv /o c:\tpl.ini" (without the quotation
marks)

STATUS
======

This problem was first corrected in Exchange Server 4.0 Service Pack 3.

Additional query words: custom

======================================================================
Keywords          : kbusage exc4 
Technology        : kbExchangeSearch kbExchange400 kbZNotKeyword2
Version           : winnt:4.0
Issue type        : kbbug

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