KnowledgeBase Archive

An Archive of Early Microsoft KnowledgeBase Articles

View on GitHub

Q156259: Wacom Tablet Driver Does Not Unload at System Shutdown

Article: Q156259
Product(s): Microsoft Windows NT
Version(s): 4.0
Operating System(s): 
Keyword(s): kbhw kbHardware
Last Modified: 10-AUG-2001

-------------------------------------------------------------------------------
The information in this article applies to:

- Microsoft Windows NT Server version 4.0 
- Microsoft Windows NT Workstation version 4.0 
-------------------------------------------------------------------------------

SYMPTOMS
========

When you are using a Wacom Tablet with Windows NT 4.0, you may experience any of
the following symptoms:

- The tablet driver (Wacomkey.exe) does not exit properly when Windows NT shuts
  down.

- You receive an application error while attempting to open the Wacom tool in
  Control Panel.

- The event log fills up with overflow messages.

CAUSE
=====

Older versions of Wacom's tablet drivers can cause these problems, as they are
not designed to operate with Windows NT 4.0.

RESOLUTION
==========

Contact Wacom for updated versions of the drivers. The drivers are also
available on Wacom's Web site at http://www.wacom.com.

Additional query words: prodnt

======================================================================
Keywords          : kbhw kbHardware 
Technology        : kbWinNTsearch kbWinNTWsearch kbWinNTW400 kbWinNTW400search kbWinNT400search kbWinNTSsearch kbWinNTS400search kbWinNTS400
Version           : 4.0

=============================================================================

THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY.