KnowledgeBase Archive

An Archive of Early Microsoft KnowledgeBase Articles

View on GitHub

Q156229: XFOR: Errors 2140 and 4074 When Starting the IMC

Article: Q156229
Product(s): Microsoft Exchange
Version(s): winnt:4.0
Operating System(s): 
Keyword(s): kbusage
Last Modified: 04-APR-1999

-------------------------------------------------------------------------------
The information in this article applies to:

- Microsoft Exchange Server, version 4.0 
-------------------------------------------------------------------------------

SUMMARY
=======

When starting the IMC you may receive a 2140 error. If you look in the
application event log you may also see event 4074 with MSExchangeIMC as the
source. The text of event 4074 reads as follows:

  Unable to start the Internet Mail Connector because the routing table could
  not be read. Wait a few minutes to allow any routing table updates to
  complete and then try to start it again. If this problem persists, check the
  configuration on the Connections and Address Space pages of the Internet Mail
  Connector properties.

MORE INFORMATION
================

The most likely cause of this error is that there is a value other than SMTP in
the Address Type field on the Internet Mail tab of the IMC properties.

WORKAROUND
==========

To work around this problem, do one of the following:

- Change the Address Type field on the Internet Mail tab of the IMC properties
  to SMTP.

  -or-

- Add a proxy address of desired type.

  -or-

- Remove any SMTP address type entered on the Address Tab of the Internet Mail
  Connector properties.

  -or-

- Modify a key in the registry, according to the following steps:

  WARNING: Using Registry Editor can cause serious, system-wide errors that may
  require you to reinstall Windows. Microsoft cannot guarantee that problems
  resulting from the incorrect use of Registry Editor can be solved. Use
  Registry Editor at your own risk.

  1. Start Registry Editor (Regedt32.exe).

  2. Under the HKEY_LOCAL_MACHINE subtree, go to the following subkey:

     SYSTEM\CurrentControlSet\Services\MSExchangeIMC\Parameters

  3. Add the value SiteDomain to this key. Make the data type REG_SZ, and make
     the string the address type you want to use.

  For more information on modifying this key, see section 7.3.4 in the
  Readme.wri on the Microsoft Exchange Server 4.0 compact disc, or section
  8.3.4 in the Readme.wri on the Microsoft Exchange Server 4.0a compact disc.

Additional query words:

======================================================================
Keywords          : kbusage 
Technology        : kbExchangeSearch kbExchange400 kbZNotKeyword2
Version           : winnt:4.0

=============================================================================

THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY.