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Q156214: Unclear Error Message Printing from Windows NT Diagnostics

Article: Q156214
Product(s): Microsoft Windows NT
Version(s): 4.0
Operating System(s): 
Keyword(s): kbprint kbtool kbPrinting
Last Modified: 07-SEP-2001

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The information in this article applies to:

- Microsoft Windows NT Server version 4.0 
- Microsoft Windows NT Workstation version 4.0 
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SYMPTOMS
========

When you attempt to print to a network printer from Windows NT Diagnostics, you
may receive the following error message:

  Windows NT Diagnostics
  Windows NT Diagnostics

CAUSE
=====

You are logged on as a user who has insufficient permissions to print to the
network printer.

RESOLUTION
==========

To print from Windows NT Diagnostics, use one or more of the following methods:

- Have the print server administrator or operator change your access
  permissions so you are able to print to the printer.

- Log on as a different user who has sufficient permissions to print to the
  printer.

- Change the default printer to one on which you have sufficient permissions to
  print.

STATUS
======

Microsoft has confirmed this to be a problem in Microsoft Windows NT version
4.0. We are researching this problem and will post new information here in the
Microsoft Knowledge Base as it becomes available.

Additional query words: prodnt winmsd diag

======================================================================
Keywords          : kbprint kbtool kbPrinting 
Technology        : kbWinNTsearch kbWinNTWsearch kbWinNTW400 kbWinNTW400search kbWinNT400search kbWinNTSsearch kbWinNTS400search kbWinNTS400
Version           : 4.0

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