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Q156093: XADM: An Error Occurred While Processing an E-mail Address

Article: Q156093
Product(s): Microsoft Exchange
Version(s): winnt:4.0,5.0,5.5
Operating System(s): 
Keyword(s): kbusage exc4 exc5 exc55
Last Modified: 22-DEC-1999

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The information in this article applies to:

- Microsoft Exchange Server, versions 4.0, 5.0, 5.5 
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SYMPTOMS
========

When you try to create a mailbox or a distribution list in the Microsoft
Exchange Administrator program you might receive the following error:

  An error occurred while processing an e-mail address. To view details of the
  error, see the application event log in the Windows NT Event Viewer on the
  Microsoft Exchange Server computer.

  Microsoft Exchange Administrator
  ID no: c1030b35

In the Windows NT Event Log, you will see event ID 5033.

  Error You do not have the permissions required to complete the operation.
  occurred during address generation.

CAUSE
=====

This error will occur if a System Account is used to start the Microsoft
Exchange System Attendant.

RESOLUTION
==========

To resolve this problem, follow these steps:

1. Open the Control Panel.

2. Click the Services icon.

3. Select the Microsoft Exchange System Attendant.

4. Click the Startup button.

5. Verify that a Windows NT account with Service Account Admin privileges on the
  Microsoft Exchange objects is specified for This Account in the Log On As
  box.

Additional query words:

======================================================================
Keywords          : kbusage exc4 exc5 exc55 
Technology        : kbExchangeSearch kbExchange500 kbExchange550 kbExchange400 kbZNotKeyword2
Version           : winnt:4.0,5.0,5.5
Issue type        : kbprb

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