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Q155854: CG3: Sound Recorder Needed to Add .wav Files to Clip Gallery

Article: Q155854
Product(s): Microsoft PowerPoint for Windows
Version(s): 3.0; WINDOWS:97
Operating System(s): 
Keyword(s): kberrmsg kbinterop kbole kbtool kbdta
Last Modified: 23-MAY-2001

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The information in this article applies to:

- Microsoft Clip Gallery for Windows 95, version 3.0 
- Microsoft Publisher 97 
- Microsoft PowerPoint 2000 97 
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SYMPTOMS
========

If you try to import a .wav file into Microsoft Clip Gallery 3.0, you may
receive the following error message:

  Unable to import file type "<your drive:\path\filename>"

CAUSE
=====

This error is generated if you do not have a program, such as Sound Recorder or
Media Player, that can play a .wav file.

RESOLUTION
==========

1. Quit all programs that are running.

2. Click the Start button, point to Settings, and then click Control Panel.

3. Double-click Add/Remove Programs.

4. Click the Windows Setup tab.

5. Click Multimedia in the Components list. Click the Details button.

6. Click to select the Media Player and/or Sound Recorder check boxes.

7. Click OK in the Multimedia dialog box.

8. Click OK in the Add/Remove Programs Properties dialog box.

9. Follow the prompts on the screen.

STATUS
======

Microsoft is researching this problem and will post new information here in the
Microsoft Knowledge Base as it becomes available.

Additional query words: 4.00 .wav Publisher Sound Recorder Media Player mspub pub4 pub97 ppt4 ppt8 8.0 ppt97

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Keywords          : kberrmsg kbinterop kbole kbtool kbdta 
Technology        : kbFrontPageSearch kbPowerPtSearch kbPublisherSearch kbWord95Search kbZNotKeyword6 kbPowerPt2000 kbZNotKeyword2 kbPowerPt2000Search kbExcel95Search kbPublisher97 kbClipGallerySearch kbPowerPt95Search kbClipGallery300 kbHomePubSearch kbPhotoDrawSearch kbWorks400Search
Version           : :3.0; WINDOWS:97
Hardware          : x86
Issue type        : kbinfo

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