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Q155779: WD97: Copies Not Reset to One After Selecting Different Printer

Article: Q155779
Product(s): Word 97 for Windows
Version(s): 
Operating System(s): 
Keyword(s): kbualink97
Last Modified: 07-FEB-2001

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The information in this article applies to:

- Microsoft Word 97 for Windows 
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SYMPTOMS
========

When you open the Print dialog box and select a different printer, the Copies
option is not reset to 1. This problem occurs when all of the following are
true:

- You have at least two printers installed. One printer has the Copies property
  set to a number greater than one; the other printer has the Copies property
  set to one.

- You print first to the printer that has the Copies property set to a number
  greater than one.

- You then print to the printer which has the Copies property set to one.

CAUSE
=====

The File Print dialog box is not updated properly when you select the second
printer from the list box. For example, if you first print to a printer set up
to print three copies and then switch to a second printer that is set up to
print one copy, the Copies option shows three copies instead of one copy.


WORKAROUND
==========

To work around this problem, change the Copies option to one after you select
the second printer.

Additional query words: 8.0 word8 word97 printing many more multiple

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Keywords          : kbualink97 
Technology        : kbWordSearch kbWord97 kbWord97Search kbZNotKeyword2
Version           : :

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