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Q155743: Directory Import Error: Unable to Process Object

Article: Q155743
Product(s): Microsoft Exchange
Version(s): winnt:4.0,5.0,5.5
Operating System(s): 
Keyword(s): kbusage exc4 exc5 exc55
Last Modified: 22-DEC-1999

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The information in this article applies to:

- Microsoft Exchange Server, versions 4.0, 5.0, 5.5 
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SYMPTOMS
========

After you perform a Directory Import in the Exchange Administrator program, the
following error message is displayed:

  The directory import from the file <filename>.CSV is complete.

  <x> error descriptions were recorded in the system's application event
  log. The file <filename>.err contains copies of all object descriptions
  containing errors.

The following error message appears in the Application Event Log, and in the
<filename>.err file

  Unable to process object <Username> because the import line must
  contain the same number of fields as the header line. <x> were
  expected. <n> were found.

where <x> is a larger number than <n>. The Directory Import fails.

WORKAROUND
==========

1. Highlight the cells in the empty column(s) (not the whole column),

2. Click Format and click Cells.

3. Under Category, select Text on the Number tab

4. click OK. On the File menu, click Save as, and verify that it is being saved
  in .csv format.

5. Close the file. Do not save when prompted, and re-run Directory Import.

NOTE: Every time this file is modified, the cells must be reformatted.


Additional query words: administrator

======================================================================
Keywords          : kbusage exc4 exc5 exc55 
Technology        : kbExchangeSearch kbExchange500 kbExchange550 kbExchange400 kbZNotKeyword2
Version           : winnt:4.0,5.0,5.5
Issue type        : kbprb

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