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Q155606: Windows NT Setup Hangs with NE2000 Installed at Port 340

Article: Q155606
Product(s): Microsoft Windows NT
Version(s): winnt:4.0
Operating System(s): 
Keyword(s): kbhw kbsetup kbHardware
Last Modified: 09-AUG-2001

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The information in this article applies to:

- Microsoft Windows NT Server version 4.0 
- Microsoft Windows NT Workstation version 4.0 
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SYMPTOMS
========

When you start the initial text-based portion of Windows NT 4.0 Setup, your
computer may stop responding (hang).

CAUSE
=====

This behavior can occur if an NE2000 network adapter is installed in the
computer using a port address of 340h.

RESOLUTION
==========

To work around this problem, either change the I/O port to a port other than
340h, or remove the network adapter for the duration of Windows NT Setup.

Windows NT will run properly with the NE2000 network adapter at I/O address 340h
after Setup is finished.

MORE INFORMATION
================

This problem occurs because of a conflict with the Sparrow.sys driver. This
problem occurs whether or not a SCSI device or adapter is installed.

Additional query words: prodnt

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Keywords          : kbhw kbsetup kbHardware 
Technology        : kbWinNTsearch kbWinNTWsearch kbWinNTW400 kbWinNTW400search kbWinNT400search kbWinNTSsearch kbWinNTS400search kbWinNTS400
Version           : winnt:4.0

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