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Q155578: Computer May Not Boot with CD-ROM Installed

Article: Q155578
Product(s): Microsoft Windows NT
Version(s): winnt:4.0
Operating System(s): 
Keyword(s): kbhw kbHardware
Last Modified: 09-AUG-2001

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The information in this article applies to:

- Microsoft Windows NT Server version 4.0 
- Microsoft Windows NT Workstation version 4.0 
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SYMPTOMS
========

When you attempt to boot a Compaq Prosignia server with a CD-ROM in the first
CD-ROM drive, the computer may stop responding while waiting for the CD-ROM to
boot. The computer does not boot until the CD-ROM is removed from the drive.

CAUSE
=====

This behavior can be caused by a system BIOS firmware or configuration problem.

RESOLUTION
==========

Change the boot sequence in the computer's CMOS settings to boot first from the
hard disk, then from drive A, and then from the CD-ROM drive.

If the computer hangs with the CD-ROM installed, but boots when the CD-ROM is
removed, the system's firmware does not fully support booting from a CD-ROM.
Contact the manufacturer to obtain a firmware upgrade.

Additional query words: prodnt

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Keywords          : kbhw kbHardware 
Technology        : kbWinNTsearch kbWinNTWsearch kbWinNTW400 kbWinNTW400search kbWinNT400search kbWinNTSsearch kbWinNTS400search kbWinNTS400
Version           : winnt:4.0

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