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Q155569: MS Mail 3.5 Mail Service Manager Setup Does Not Work

Article: Q155569
Product(s): Windows for Workgroups and Windows NT Networking Issues
Version(s): winnt:4.0; :3.5
Operating System(s): 
Keyword(s): 
Last Modified: 09-AUG-2001

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The information in this article applies to:

- Microsoft Windows NT Server version 4.0 
- Microsoft Mail Multitasking MTA for Windows NT, version 3.5 
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SYMPTOMS
========

During the setup of the Mail Service Manager from Microsoft Mail 3.5 Server, you
may receive the following error message:

  Setup has encountered a problem.
  Please report file = 'COMMON/INFO1.C',Line='253' to Microsoft Product
  Support Services.

CAUSE
=====

This error is caused by the Setup program for Mail Service Manager not correctly
checking the versions of files present on the computer.

RESOLUTION
==========

Copy the Setnt351.cmd and Imagecfg.exe files to the same folder as the Setup
program for Mail Service Manager. These files can be located on the Windows NT
4.0 CD-ROM in the Support\Debug\i386 folder (or other machine type folder). Run
the following command line from the command prompt:

  " setnt351.cmd setup.exe " (without the quotation marks)

For additional information, see the following Microsoft Knowledge Base article:

  Q156521 PC NTMMTA: Err Msg: Setup Has Encountered a Problem


Additional query words: prodnt winnt MMTA

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Keywords          :  
Technology        : kbWinNTsearch kbWinNT400search kbWinNTSsearch kbWinNTS400search kbWinNTS400 kbZNotKeyword2 kbMailSearch kbZNotKeyword3 kbMailMMTA350NT
Version           : winnt:4.0; :3.5

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