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Q155427: Errors 2114 or (9 - 2114) Using Windows NT Diagnostics

Article: Q155427
Product(s): Microsoft Windows NT
Version(s): winnt:3.5,3.51,4.0
Operating System(s): 
Keyword(s): 
Last Modified: 09-AUG-2001

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The information in this article applies to:

- Microsoft Windows NT Workstation versions 3.5, 3.51, 4.0 
- Microsoft Windows NT Server versions 3.5, 3.51, 4.0 
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SYMPTOMS
========

If you stop the Server service on a computer running Windows NT 3.5 or 3.51, and
then use Windows NT Diagnostics to view the network information, you will
receive the following error message:

  Error: NSG(s) 0 -ERR 2114.

When you click OK, the Network dialog box comes up blank.

If you stop the Server service on a computer running Windows NT 4.0, and then use
Windows NT Diagnostics to view the Network tab, you will receive the following
message:

  Windows NT Diagnostics

  Network Statistics are unavailable at this time (9 - 2114).

When you click OK, you will see the Network tab with the General, Transports, and
Settings buttons available, but the Statistics button will be unavailable.

WORKAROUND
==========

To work around this problem, start the Server service. Full functionality of the
Windows NT Diagnostics program is not available without the Server service.

STATUS
======

Microsoft has confirmed this to be a problem in Windows NT versions 3.5, 3.51
and 4.0. We are researching this problem and will post new information here as
it becomes available.

Additional query words: prodnt

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Keywords          :  
Technology        : kbWinNTsearch kbWinNTWsearch kbWinNTW400 kbWinNTW400search kbWinNT351search kbWinNT350search kbWinNT400search kbWinNTW350 kbWinNTW350search kbWinNTW351search kbWinNTW351 kbWinNTSsearch kbWinNTS400search kbWinNTS400 kbWinNTS351 kbWinNTS350 kbWinNTS351search kbWinNTS350search
Version           : winnt:3.5,3.51,4.0

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