KnowledgeBase Archive

An Archive of Early Microsoft KnowledgeBase Articles

View on GitHub

Q155427: Errors 2114 or (9 - 2114) Using Windows NT Diagnostics

Article: Q155427
Product(s): Microsoft Windows NT
Version(s): winnt:3.5,3.51,4.0
Operating System(s): 
Keyword(s): 
Last Modified: 09-AUG-2001

-------------------------------------------------------------------------------
The information in this article applies to:

- Microsoft Windows NT Workstation versions 3.5, 3.51, 4.0 
- Microsoft Windows NT Server versions 3.5, 3.51, 4.0 
-------------------------------------------------------------------------------

SYMPTOMS
========

If you stop the Server service on a computer running Windows NT 3.5 or 3.51, and
then use Windows NT Diagnostics to view the network information, you will
receive the following error message:

  Error: NSG(s) 0 -ERR 2114.

When you click OK, the Network dialog box comes up blank.

If you stop the Server service on a computer running Windows NT 4.0, and then use
Windows NT Diagnostics to view the Network tab, you will receive the following
message:

  Windows NT Diagnostics

  Network Statistics are unavailable at this time (9 - 2114).

When you click OK, you will see the Network tab with the General, Transports, and
Settings buttons available, but the Statistics button will be unavailable.

WORKAROUND
==========

To work around this problem, start the Server service. Full functionality of the
Windows NT Diagnostics program is not available without the Server service.

STATUS
======

Microsoft has confirmed this to be a problem in Windows NT versions 3.5, 3.51
and 4.0. We are researching this problem and will post new information here as
it becomes available.

Additional query words: prodnt

======================================================================
Keywords          :  
Technology        : kbWinNTsearch kbWinNTWsearch kbWinNTW400 kbWinNTW400search kbWinNT351search kbWinNT350search kbWinNT400search kbWinNTW350 kbWinNTW350search kbWinNTW351search kbWinNTW351 kbWinNTSsearch kbWinNTS400search kbWinNTS400 kbWinNTS351 kbWinNTS350 kbWinNTS351search kbWinNTS350search
Version           : winnt:3.5,3.51,4.0

=============================================================================

THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY.