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Q155391: PRB: ACME Setup Problems During 16-bit Installation of VSS 4.0

Article: Q155391
Product(s): Microsoft SourceSafe
Version(s): 
Operating System(s): 
Keyword(s): kbsetup kbSSafe400
Last Modified: 04-MAY-2001

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The information in this article applies to:

- Microsoft Visual SourceSafe, 16-bit, for Windows, version 4.0 
- Microsoft Visual SourceSafe, 32-bit, for Windows 4.0 
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SYMPTOMS
========

General Protection Faults (GPF) may occur during the setup under the 16-bit OS
installations of Visual SourceSafe 4.0.

There are two problems that may occur:

1. Installing Visual SourceSafe while attempting to give focus to another
  application may cause the following:

  * ACMSETUP GPF in MACH.DRV, or a GPF in KRNL386.EXE.

2. Inserting the wrong disk numerous times during a floppy disk install of
  Visual SourceSafe Setup may cause the following:

  * GPF in GDI.EXE, or Windows For Workgroups to hang.

WORKAROUND
==========

To work around the problem, reboot and ensure that no other applications are
running. Then try reinstalling SourceSafe.


Additional query words:

======================================================================
Keywords          : kbsetup kbSSafe400 
Technology        : kbSSafeSearch kbAudDeveloper kbSSafe400 kbSSafe16bitSearch kbSSafe32bitSearch
Issue type        : kbprb

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