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Q155373: Compaq Laptops Restart Instead of Powering Down

Article: Q155373
Product(s): Microsoft Windows NT
Version(s): winnt:4.0
Operating System(s): 
Keyword(s): kbhw kbHardware
Last Modified: 09-AUG-2001

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The information in this article applies to:

- Microsoft Windows NT Server version 4.0 
- Microsoft Windows NT Workstation version 4.0 
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SYMPTOMS
========

Some Compaq computers do not power down after shutdown after you set the
registry value

  HKEY_LOCAL_MACHINE\software\Microsoft\WindowsNT\CurrentVersion\winlogon\

  PowerdownAfterShutdown:REG_SZ:1

when you are using the Microsoft HAL. This value enables a Shut Down And Power
Off option on the Shut Down menu, but if you use this option, the computer
restarts instead of shutting down.

CAUSE
=====

This feature does not work correctly with the HAL included with Windows NT 4.0.

RESOLUTION
==========

To use this feature, you must obtain the HAL that supports this feature from the
computer's manufacturer.

It comes as part of the power management Softpaq, which you can download from
Compaq's Web site (http://www.compaq.com).

The third-party contact information included in this article is provided to help
you find the technical support you need. This contact information is subject to
change without notice. Microsoft in no way guarantees the accuracy of this
third-party contact information.

Additional query words: prodnt

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Keywords          : kbhw kbHardware 
Technology        : kbWinNTsearch kbWinNTWsearch kbWinNTW400 kbWinNTW400search kbWinNT400search kbWinNTSsearch kbWinNTS400search kbWinNTS400
Version           : winnt:4.0

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