KnowledgeBase Archive

An Archive of Early Microsoft KnowledgeBase Articles

View on GitHub

Q155366: Error Message Trying to Run OSR2 Compression Agent

Article: Q155366
Product(s): Microsoft Windows 95.x Retail Product
Version(s): 95
Operating System(s): 
Keyword(s): win95
Last Modified: 13-JUN-2001

-------------------------------------------------------------------------------
The information in this article applies to:

- Microsoft Windows 95 
- Microsoft Plus! for Windows 95 
- Microsoft Windows 95 OEM Service Release, version 2.0 
-------------------------------------------------------------------------------

SYMPTOMS
========

When you try to run Compression Agent in Windows 95 OEM Service Release 2
(OSR2), you may receive the following error message:

  Microsoft Plus! is not installed.

  The Compression Agent supports additional compression types, which deliver up
  to 50% more compression than standard compression. In order to use the
  Compression Agent you must install Microsoft Plus!.

CAUSE
=====

Compression Agent (Cmpagent.exe) does not work in OSR2 unless Microsoft Plus! is
installed.

RESOLUTION
==========

To use Compression Agent, install Microsoft Plus! for Windows 95.


======================================================================
Keywords          : win95 
Technology        : kbWin95search kbGamesSearch kbPlusSearch kbOPKSearch kbWin95 kbPlus95
Version           : 95

=============================================================================

THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY.