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Q155362: Problems Viewing Driver Information in OSR2 Device Manager

Article: Q155362
Product(s): Microsoft Windows 95.x Retail Product
Version(s): WINDOWS:95
Operating System(s): 
Keyword(s): win95
Last Modified: 13-JUN-2001

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The information in this article applies to:

- Microsoft Windows 95 
- Microsoft Windows 95 OEM Service Release, version 2.0 
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SYMPTOMS
========

When you view the Drivers tab for devices listed in Device Manager in Windows 95
OEM Service Release 2 (OSR2), you may see the following status:

  No driver files are required or have been loaded for this device

In addition, no information may be available in the Provider and Version
listings.

RESOLUTION
==========

Use the updated Hardware Diagnostics tool (Hwdiag.exe) located on the OSR2
CD-ROM in the Other\Misc\Hwtrack folder.

This tool includes the same functionality as Device Manager as well as several
other options for viewing information. To view a report about all the devices in
your system, run Hwdiag.exe and click All Devices on the View menu.

STATUS
======

Microsoft has confirmed this to be a problem in Microsoft Windows 95 OSR2. We
are researching this problem and will post new information here in the Microsoft
Knowledge Base as it becomes available.

======================================================================
Keywords          : win95 
Technology        : kbWin95search kbOPKSearch kbWin95
Version           : WINDOWS:95
Issue type        : kbprb

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