KnowledgeBase Archive

An Archive of Early Microsoft KnowledgeBase Articles

View on GitHub

Q155240: Err Msg: Some Control Panel or Device Settings Have Changed…

Article: Q155240
Product(s): Microsoft Windows 95.x Retail Product
Version(s): WINDOWS:95
Operating System(s): 
Keyword(s): kb3rdparty kberrmsg kbsetup win95 appscomp kbAppCompatibility
Last Modified: 27-JUL-2001

-------------------------------------------------------------------------------
The information in this article applies to:

- Microsoft Windows 95 
- Microsoft Windows 95 OEM Service Release, version 2.0 
-------------------------------------------------------------------------------

SYMPTOMS
========

When you attempt to run Windows 95 Setup or Windows 95 OEM Service Release 2
(OSR2) Setup from within Windows 95 or OSR2, you may receive the following error
message:

  Some Control Panel or device settings have changed since you last started
  Windows. Close all of your programs, restart Windows, and then run Setup
  again.

CAUSE
=====

This error message occurs when Diamond In Control Tools is loaded or a
Winmodem.cpl file is installed on your computer by a third-party modem driver.


RESOLUTION
==========

Quit In Control Tools before you run Windows 95 or OSR2 Setup, or rename the
Winmodem.cpl file to Winmodem.bak, and then run Windows 95 Setup again. For
information about how to rename a file, click Start, click Help, click the Index
tab, type "renaming" (without the quotation marks), and then double-click the
"Renaming files" topic.

MORE INFORMATION
================

This error message can also occur if you have a modem connected to a Hayes ESP
high speed serial port. This port uses a program named Espcfgmg.exe to set the
port, address, and so on. Disable this program in Task Manager to resolve the
issue. In Control Tools is a product of Diamond Multimedia, WinModem is a
product of US Robotics.

Additional query words:

======================================================================
Keywords          : kb3rdparty kberrmsg kbsetup win95 appscomp kbAppCompatibility 
Technology        : kbWin95search kbOPKSearch kbZNotKeyword3
Version           : WINDOWS:95

=============================================================================

THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY.