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Q155161: XCLN: ErrMsg: "Setup Is Unable to Open the Data File…"

Article: Q155161
Product(s): Microsoft Exchange
Version(s): WINDOWS:4.0
Operating System(s): 
Keyword(s): kbsetup
Last Modified: 03-APR-1999

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The information in this article applies to:

- Microsoft Exchange Windows NT client, version 4.0 
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SYMPTOMS
========

When you attempt to set up the Microsoft Exchange Windows NT client version 4.0
from the file Eng\Setup\I386\Acmsetup.EXE on the Microsoft Exchange client
compact disc from a computer running Windows NT Server 4.0 or Windows NT
Workstation NT, youmay get the following series of error messages:

  Setup Error 544

  ! Setup is unable to open the data file
  '<drive>:\ENG\SETUP\I386\ACMSETUP.stf'; run Setup again from where you
  originally ran it.

  Setup Error 723

  ! The processing of top-level information has failed.

  Setup was not completed successfully.

NOTE: In the first error message, "drive" is the location of the Microsoft
Exchange client software compact disc.

CAUSE
=====

This occurs when you attempt to run Setup from the wrong location.

RESOLUTION
==========

To resolve this problem:

Install Microsoft Exchange Windows NT client version 4.0 from the compact disc in
the following location:

   ENG\WINNT\<Platform>\SETUP.EXE

MORE INFORMATION
================

For more information on installing the Microsoft Exchange Windows NT client and
other clients, refer to Chapter 5, "Setting Up Microsoft Exchange Client
Software," in the Microsoft Exchange Server Administrator's Guide starting on
page 125, or refer to Chapter 5 in Books Online.


Additional query words:

======================================================================
Keywords          : kbsetup 
Technology        : kbExchangeSearch kbExchangeClientSearch kbZNotKeyword2 kbZNotKeyword3 kbExchange400NT
Version           : WINDOWS:4.0

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