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Q155065: PPT7: Error inserting QuickTime Movie (*.mov)

Article: Q155065
Product(s): Microsoft PowerPoint for Windows
Version(s): WINDOWS:7.0
Operating System(s): 
Keyword(s): kb3rdparty kberrmsg kbmm kbole
Last Modified: 16-APR-2000

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The information in this article applies to:

- Microsoft PowerPoint for Windows 95, version 7.0 
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SYMPTOMS
========

When you insert a QuickTime Movie (*.mov) into your PowerPoint 95 presentation
on a computer running Microsoft Windows, you may receive the following error
message:

  The server application, source file, or item cannot be found. You should
  reinstall the server application.

CAUSE
=====

This problem occurs if you click Movie on the Insert menu and choose a QuickTime
Movie file. Although the QuickTime extension (*.mov) is in the list of valid
movie file types, PowerPoint is unable to insert a QuickTime movie.

If you follow the same procedures in PowerPoint 97 for Windows, the QuickTime
movie inserts correctly.

RESOLUTION
==========

Use the following steps to insert a QuickTime movie into your PowerPoint
presentation on a computer running Microsoft Windows.

NOTE: These steps require that you have QuickTime for Windows installed on your
computer. If you do not have QuickTime for Windows installed, you cannot insert
a QuickTime Movie into your PowerPoint for Windows 95 or PowerPoint 97
presentation.

1. On the Insert menu, click Object.

2. Click Create New. From the list, select QuickTime Movie, then click OK.

3. QuickTime starts and asks you for the movie file location. Select the file,
  and then click OK.

4. On the File menu, click "Close And Return To Presentation." When prompted to
  update the presentation, click Yes.

PowerPoint inserts the QuickTime movie into the PowerPoint presentation.

STATUS
======

Microsoft has confirmed this to be a problem in the Microsoft products listed at
the beginning of this article. This problem was corrected in PowerPoint 97 for
Windows.

Additional query words: 97 8.00 98 nothing mov media player apple quick time powerpt ppt powerpnt

======================================================================
Keywords          : kb3rdparty kberrmsg kbmm kbole 
Technology        : kbPowerPtSearch kbPowerPt700 kbZNotKeyword2 kbPowerPt700Search
Version           : WINDOWS:7.0
Hardware          : MAC x86
Issue type        : kbprb

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