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Q154971: PPT: Sound or Movie Objects Play Incorrectly or Not at All on NT

Article: Q154971
Product(s): Microsoft PowerPoint for Windows
Version(s): WINDOWS:4.0,4.0a,4.0c,7.0
Operating System(s): 
Keyword(s): kbenv kbmm kbole kbsound kbdta
Last Modified: 19-APR-2001

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The information in this article applies to:

- Microsoft PowerPoint for Windows 95, version 7.0 
- Microsoft PowerPoint for Windows, versions 4.0, 4.0a, 4.0c 
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For a Microsoft PowerPoint 2002 version of this article, see Q291910.

For a Microsoft PowerPoint 2000 version of this article, see Q212286.

For a Microsoft PowerPoint 97 version of this article, see Q190331.

SYMPTOMS
========

If you insert a sound or movie object or apply a sound to the build of an object
in your PowerPoint slide presentation, the sound or movie object may play
incorrectly or it may not play at all.

CAUSE
=====

Your computer may lack the Windows CODECs (compressor/decompressor) needed for
audio or video.

RESOLUTION
==========

If you are using Windows 95, please see the following articles in the Microsoft
Knowledge Base:

  Q142179 Troubleshooting .avi File Playback Problems in Windows 95


  Q133365 Windows 95/98: Troubleshooting Problems with Compressed Audio


If you are using Windows 3.1x, see the following article:

  Q121132 MSACM 2.0: Compressed Audio Will Not Play


Additional query words: 4.00 4.00a 4.00c 7.00

======================================================================
Keywords          : kbenv kbmm kbole kbsound kbdta 
Technology        : kbPowerPtSearch kbPowerPt700 kbZNotKeyword2 kbPowerPt700Search kbPowerPt400 kbPowerPt400c kbPowerPt400a
Version           : WINDOWS:4.0,4.0a,4.0c,7.0
Hardware          : x86
Issue type        : kbprb

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