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Q154920: Sanyo 3-CD-ROM Changer Not Recognized by Windows NT 4.0

Article: Q154920
Product(s): Microsoft Windows NT
Version(s): winnt:4.0
Operating System(s): 
Keyword(s): kb3rdparty kbhw kbHardware
Last Modified: 09-AUG-2001

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The information in this article applies to:

- Microsoft Windows NT Server version 4.0 
- Microsoft Windows NT Workstation version 4.0 
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SYMPTOMS
========

When you start a computer with a Sanyo 3-CD-ROM changer, the device may not be
recognized by Windows NT 4.0.

CAUSE
=====

This behavior can occur if the device has an older firmware revision that does
not work with Windows NT 4.0 reliably.

RESOLUTION
==========

Upgrade the firmware on the Sanyo 3-CD-ROM changer to version 2.13 or later.


MORE INFORMATION
================

This CD-ROM Changer is on the Windows NT 4.0 Hardware Compatibility List under
the name "Torisan (Sanyo) CDR-C3G Changer."

Additional query words: quad speed 4x

======================================================================
Keywords          : kb3rdparty kbhw kbHardware 
Technology        : kbWinNTsearch kbWinNTWsearch kbWinNTW400 kbWinNTW400search kbWinNT400search kbWinNTSsearch kbWinNTS400search kbWinNTS400
Version           : winnt:4.0

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