Q154776: XCON: MTA Crashes in Otpmmain Due to Null Pointer
Article: Q154776
Product(s): Microsoft Exchange
Version(s): winnt:4.0
Operating System(s):
Keyword(s): kbusage
Last Modified: 22-JUN-2001
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The information in this article applies to:
- the operating system: Microsoft Windows NT 4.0
- Microsoft Exchange Server, version 5.5
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SYMPTOMS
========
The message transfer agent (MTA) may have an access violation when a null
pointer is passed to otpmmain. If the Microsoft Windows NT and Microsoft
Exchange symbols are properly installed on the system, a stack trace similar to
the following will be generated in the Dr. Watson log:
State Dump for Thread Id 0x161
eax=01000005 ebx=026911fc ecx=00000000 edx=00e9a090 esi=01000000
edi=021ab4bc
eip=02054b0f esp=04fbff60 ebp=04fbff8c iopl=0 nv up ei pl zr na po
nc
cs=001b ss=0023 ds=0023 es=0023 fs=0038 gs=0000
efl=00000246
function: otpmmain
02054af3 663de803 cmp ax,0x3e8
02054af7 7f0a jg otpmmain+0x213 (02054b03)
02054af9 50 push eax
02054afa 8b45ff mov eax,[ebp-0x1]
ss:05dce992=????????
02054afd 50 push eax
02054afe e88b450100 call otpueadd (0206908e)
02054b03 6633f6 xor si,si
02054b06 8b45e4 mov eax,[ebp-0x1c]
ss:05dce992=????????
02054b09 8b4804 mov ecx,[eax+0x4]
ds:01e0ea0b=00000000
02054b0c 8d4605 lea eax,[esi+0x5]
ds:01e0ea06=00000000
FAULT ->02054b0f 668b7904 mov di,[ecx+0x4]
ds:00e0ea07=????
02054b13 668b5106 mov dx,[ecx+0x6]
ds:00e0ea07=????
02054b17 662bd7 sub dx,di
02054b1a 6642 inc dx
02054b1c 663bd0 cmp dx,ax
02054b1f 7d12 jge otpmmain+0x243 (02054b33)
02054b21 50 push eax
02054b22 51 push ecx
02054b23 e8c59afbff call _snpugetc (0200e5ed)
02054b28 8b4df4 mov ecx,[ebp-0xc]
ss:05dce992=????????
02054b2b 0fbffe movsx edi,si
02054b2e 88040f mov [edi+ecx],al
ds:00000000=??
*----> Stack Back Trace <----*
FramePtr ReturnAd Param#1 Param#2 Param#3 Param#4 Function Name
04fbff8c 020163ad 00000000 00000000 00000015 04fbff94 emsmta!otpmmain
[omap]
04fbffb8 77f04f4a 00000015 00000000 00000000 00000015 emsmta!sbpiwbep
[omap]
04fbffec 00000000 00000000 00000000 00000000 00000000
kernel32!BaseThreadStart (FPO: Non-FPO [2,8,3])
00000000 00000000 00000000 00000000 00000000 00000000 emsmta!t_readln
CAUSE
=====
This error occurs because a null pointer was passed to otpmmain.
STATUS
======
Microsoft has confirmed this to be a problem in Microsoft Exchange version 4.0.
This problem was corrected in the latest Microsoft Exchange 4.0 U.S. Service
Pack. For information on obtaining the service pack, query on the following word
in the Microsoft Knowledge Base (without the spaces):
S E R V P A C K
Additional query words:
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Keywords : kbusage
Technology : kbOSWinSearch kbOSWinNT400 kbOSWinNTSearch
Version : winnt:4.0
Issue type : kbbug
Solution Type : kbfix
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