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Q154718: Incorrect Memory Size Reported in Windows NT 4.0

Article: Q154718
Product(s): Microsoft Windows NT
Version(s): 4.0
Operating System(s): 
Keyword(s): kbhw kbHardware
Last Modified: 08-AUG-2001

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The information in this article applies to:

- Microsoft Windows NT Server version 4.0 
- Microsoft Windows NT Workstation version 4.0 
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SYMPTOMS
========

Windows NT 4.0 may report a different amount of physical memory than is actually
installed in the computer.

CAUSE
=====

This behavior occurs if the computer's BIOS reports an incorrect amount of
memory.

RESOLUTION
==========

Check with the computer's manufacturer for a possible BIOS upgrade.

======================================================================
Keywords          : kbhw kbHardware 
Technology        : kbWinNTsearch kbWinNTWsearch kbWinNTW400 kbWinNTW400search kbWinNT400search kbWinNTSsearch kbWinNTS400search kbWinNTS400
Version           : 4.0

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