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Q154637: Computer Hangs with Mitsumi CD-ROM Drive

Article: Q154637
Product(s): Microsoft Windows NT
Version(s): 4.0
Operating System(s): 
Keyword(s): kbenv kbhw kbHardware
Last Modified: 08-AUG-2001

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The information in this article applies to:

- Microsoft Windows NT Server version 4.0 
- Microsoft Windows NT Workstation version 4.0 
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SYMPTOMS
========

When you are accessing the Mitsumi CD-ROM drive in your computer, the screen may
go blank and the computer may stop responding (hang).

CAUSE
=====

This behavior can occur if the controller card for the CD-ROM drive is
configured to use an I/O address, an IRQ line, and possibly a DMA channel.
Windows NT 4.0 uses only the I/O address of the CD-ROM controller.

RESOLUTION
==========

Disable the IRQ line (and DMA channel, if applicable) on the controller. Refer
to the documentation included with your CD-ROM drive for instructions on
changing the settings on the controller.


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Keywords          : kbenv kbhw kbHardware 
Technology        : kbWinNTsearch kbWinNTWsearch kbWinNTW400 kbWinNTW400search kbWinNT400search kbWinNTSsearch kbWinNTS400search kbWinNTS400
Version           : 4.0

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