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Q154547: XADM: Service Packs Fail to Install All Files with -d Option

Article: Q154547
Product(s): Microsoft Exchange
Version(s): WINDOWS:4.0,7.0; winnt:4.0
Operating System(s): 
Keyword(s): kbsetup
Last Modified: 04-APR-1999

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The information in this article applies to:

- Microsoft Exchange Server, version 4.0 
- Microsoft Exchange MS-DOS client, version 4.0 
- Microsoft Exchange Windows 3.x client, version 4.0 
- Microsoft Exchange Windows NT client, version 4.0 
- Microsoft Exchange Windows 95/98 client, version 4.0 
- Microsoft Schedule+, version 7.0 
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SYMPTOMS
========

After you expand files for Microsoft Exchange Service Packs using the PKUNZIP -d
option, some of the files and/or directories are missing.

CAUSE
=====

It appears that PKUNZIP has a limitation of seven directory levels. For example
the SP2_400I.EXE file, when expanded, is four levels deep. If you start
expanding this file in a directory that is greater than three levels deep, it
will fail to expand any files that are in a directory that is eight levels deep,
and it will fail to create directories at the ninth level.


WORKAROUND
==========

There are two solutions to this issue:

- Make sure you do not decompress the Service Pack 2 files in a directory that
  is deeper than 3 levels.

  -OR-

- 
  1. Use the MS-DOS Substitute command to map a drive to the directory
     structure. For example: SUBST E: C:\SERVIC~1\EXCHAN~1\SERVIC~1\Server

  2. Decompress the SP2 files from drive E.

MORE INFORMATION
================

The level of directory that this problem will encounter will vary depending on
the length the directory path. If using the substitute command, remember this is
an MS-DOS command, and it does not support long file names.

Additional query words: PKZIP PKUNZIP extract SP's 4.00

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Keywords          : kbsetup 
Technology        : kbExchangeSearch kbExchange400 kbExchangeClientSearch kbZNotKeyword kbZNotKeyword2 kbScheduleSearch kbSchedule700 kbZNotKeyword3 kbExchange400DOS kbExchange400NT kbExchange400Win95
Version           : WINDOWS:4.0,7.0; winnt:4.0
Issue type        : kbprb

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