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Q154503: SMS: Wuser2.exe GPF When Using Hurricane VMM

Article: Q154503
Product(s): Microsoft Systems Management Server
Version(s): winnt:1.0,1.1,1.2
Operating System(s): 
Keyword(s): kb3rdparty kbtshoot smsremtshoot kbRemoteProg
Last Modified: 31-JUL-2001

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The information in this article applies to:

- Microsoft Systems Management Server versions 1.0, 1.1, 1.2 
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SYMPTOMS
========

When you are using the Hurricane virtual memory manager (VMM) and you attempt to
remotely control a Systems Management Server client, the following error message
appears:

  WUSER2 caused a General Protection Fault in module IDIS_LM.DLL

CAUSE
=====

Hurricane is a virtual memory manager that performs GDI object mapping in a
manner incompatible with the remote control functionality of Systems Management
Server.

WORKAROUND
==========

To remove GDI Object Mapping, edit the Hurricane.ini file found in the Hurricane
directory and turn off GDIObjectMapping by adding the following entry:

  [Heap Expander]
  GDIObjectMapping=OFF

MORE INFORMATION
================

Hurricane version 2.1 is manufactured by Helix Software, a vendor independent of
Microsoft. We make no warranty, implied or otherwise, regarding this product's
performance or reliability.

Additional query words: prodsms

======================================================================
Keywords          : kb3rdparty kbtshoot smsremtshoot kbRemoteProg 
Technology        : kbSMSSearch kbSMS100 kbSMS110 kbSMS120
Version           : winnt:1.0,1.1,1.2

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