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Q154394: Computer with NetFlex 2 Card Stops Responding Every 30 Seconds

Article: Q154394
Product(s): Microsoft Windows NT
Version(s): 3.5 3.51
Operating System(s): 
Keyword(s): kb3rdparty
Last Modified: 09-AUG-2001

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The information in this article applies to:

- Microsoft Windows NT Workstation versions 3.5, 3.51 
- Microsoft Windows NT Server versions 3.5, 3.51 
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SYMPTOMS
========

Every 20 to 30 seconds, the mouse will behave erratically. Behaviors include
jumping from one side to the other as you move the mouse. Performance monitor
will indicate the computer is at 100% CPU usage during this time. In addition,
an event will be logged:

  Event ID 5027
  NetFlex(x): A token ring lobe wire fault has occurred. Verify cable
  connection.

CAUSE
=====

The NetFlex 2 card attempts to reinsert into the ring every 30 seconds when
unattached. During this reinsertion attempt, it uses the CPU to a point where
the entire system appears to stop responding momentarily.

RESOLUTION
==========

Connect the computer to the token ring network.

The third-party products discussed here are manufactured by Compaq Corporation, a
vendor independent of Microsoft; we make no warranty, implied or otherwise,
regarding these products' performance or reliability.

Additional query words: prodnt netflex mouse hang
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Keywords          : kb3rdparty 
Technology        : kbWinNTsearch kbWinNTWsearch kbWinNT351search kbWinNT350search kbWinNTW350 kbWinNTW350search kbWinNTW351search kbWinNTW351 kbWinNTSsearch kbWinNTS351 kbWinNTS350 kbWinNTS351search kbWinNTS350search
Version           : 3.5 3.51

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