KnowledgeBase Archive

An Archive of Early Microsoft KnowledgeBase Articles

View on GitHub

Q154322: First Line Is Not Printed Using Generic/Text Only Printer Driver

Article: Q154322
Product(s): Microsoft Windows NT
Version(s): 3.51 SP4,4.0
Operating System(s): 
Keyword(s): kbnetwork
Last Modified: 08-AUG-2001

-------------------------------------------------------------------------------
The information in this article applies to:

- Microsoft Windows NT Server versions 3.51 SP4, 4.0 
-------------------------------------------------------------------------------


SYMPTOMS
========

When you print to a Microsoft Windows NT TCP/IP LPR printer using a
generic/text-only driver, the first line of print output is missing.

STATUS
======

Microsoft has confirmed this to be a problem in Microsoft Windows NT version
3.51 Service Pack 4 and later and Microsoft Windows NT 4.0. This problem was
corrected in the latest US Service Pack for Windows NT version 4.0. For
information on obtaining this update, query on the following word in the
Microsoft Knowledge Base (without the spaces):

  S E R V P A C K

This driver is also available in the latest Windows NT 4.0 Driver Library and can
be obtained from online services. For more information on obtaining this update,
please see the following Microsoft Knowledge Base article:

Q142643Windows NT 4.0 Driver Library

WORKAROUND
==========

You can use an alternative printer driver, instead of the generic/text-only
driver.

MORE INFORMATION
================

For information about this issue, query in the Knowledge Base for the following
article:

Q142686First Line of Print Job Lost When Printing Using Lpdsvc

Additional query words: 3.51 prodnt LPD

======================================================================
Keywords          : kbnetwork 
Technology        : kbWinNTsearch kbWinNT351search kbWinNT400search kbWinNTSsearch kbWinNTS400search kbWinNTS400 kbWinNTS351search kbWinNTS351sp4
Version           : :3.51 SP4,4.0

=============================================================================

THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY.