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Q154128: XCLN: Long Filenames Converted to 8.3 Format

Article: Q154128
Product(s): Microsoft Exchange
Version(s): WINDOWS:4.0
Operating System(s): 
Keyword(s): kbusage
Last Modified: 04-APR-1999

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The information in this article applies to:

- Microsoft Exchange Windows NT client, version 4.0 
- Microsoft Exchange Windows 95/98 client, version 4.0 
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SYMPTOMS
========

When you save more than one file attachment in a message at once, if these
attachments are all using long filenames, the files saved are in 8.3 format
rather than long filenames.

WORKAROUND
==========

Save each attachment individually; the long filename will be preserved.

STATUS
======

Microsoft has confirmed this to be a problem in the Microsoft Exchange clients,
version 4.0, listed at the beginning of this article. This problem was corrected
in Microsoft Exchange Server 4.0 U.S. Service Pack 4. For information on
obtaining the service pack, query on the following word in the Microsoft
Knowledge Base (without the spaces):

  S E R V P A C K


Additional query words:

======================================================================
Keywords          : kbusage 
Technology        : kbExchangeSearch kbExchangeClientSearch kbZNotKeyword kbZNotKeyword2 kbZNotKeyword3 kbExchange400NT kbExchange400Win95
Version           : WINDOWS:4.0
Issue type        : kbbug
Solution Type     : kbfix

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