KnowledgeBase Archive

An Archive of Early Microsoft KnowledgeBase Articles

View on GitHub

Q153946: XADM: Err Msg: Error Encountered Accessing Registry Keys/Value

Article: Q153946
Product(s): Microsoft Exchange
Version(s): winnt:4.0
Operating System(s): 
Keyword(s): 
Last Modified: 30-MAR-1999

-------------------------------------------------------------------------------
The information in this article applies to:

- Microsoft Exchange Server, version 4.0 
- Microsoft Exchange Server, version 4.0, Japanese version 
-------------------------------------------------------------------------------

SYMPTOMS
========

The following error might occur when you run Edbutil.exe /d /ds:

  Error encountered accessing registry keys/values for specified Exchange
  store.

  Operation terminated with error -1907

CAUSE
=====

The Edbutil utility assumes that the registry value below has been set. It will
not be set unless the Microsoft Exchange Optimizer program has been run either
during the installation process or afterwards:

  HKey_local_machine\system\CCS\services\MSExchangeDS\Parameters:
     EDB max buffers

WORKAROUND
==========

Run Microsoft Exchange Optimizer program to set this value or add this value to
the registry under HKey_local_machine\system\CurrentControlSet
\services\MSExchangeDS\Parameters:

Value Name: EDB Max Buffers
Data Type: REG_DWORD
Data: 64
Radix: Hex


STATUS
======

Microsoft has confirmed this to be a problem in Microsoft Exchange 4.0. We are
researching this problem and will post new information here in the Microsoft
Knowledge Base as it becomes available.


Additional query words: 4.0 edbutil Japanese

======================================================================
Keywords          :  
Technology        : kbHLangJapanese kbExchangeSearch kbExchange400 kbZNotKeyword2
Version           : winnt:4.0

=============================================================================

THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY.

Copyright Microsoft Corporation 1986-2002.