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Q153826: Double Quotes in Software Inventory Package Causes Event ID 118

Article: Q153826
Product(s): Microsoft Systems Management Server
Version(s): winnt:1.0,1.1,1.2
Operating System(s): 
Keyword(s): kbnetwork kbInventory smsinv
Last Modified: 25-JUL-2001

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The information in this article applies to:

- Microsoft Systems Management Server versions 1.0, 1.1, 1.2 
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SYMPTOMS
========


When you create a software inventory package and specify "Microsoft Excel.exe"
(including the double quotation marks) as a filename, the following error
message appears in the Systems Management Server Administrator User Interface:

  Couldn't create a new package.

In addition, the following event is logged in the Application Event log:

  Event ID: 118
  Non-fatal Error in module: SMS_MAINTENANCE_MANAGER
  Operation:   Parse
  Object:      File
  Object name: Package Rule File
  Error code:  1

  Cannot compile the package rule file
  <drive>:\SMS\site.srv\maincfg.box\pkgrule\package.rul for site UUU.
  MachineName = GREEBO
  SiteCode = UUU
  Component = SMS_MAINTENANCE_MANAGER

NOTE: The package does not appear in the Administrator User Interface. The
package information is written to the Package.rul file in the
\sms\site.srv\maincfg.box\pkgrule subdirectory.

CAUSE
=====

Maintenance Manager cannot compile the PACKAGE.RUL with packages that contain
filenames in double quotation marks. Therefore, when Maintenance Manager
compiles, the PKG_16.CFG files it creates are 0 bytes in size and an event is
written to the Application Event Log.

WORKAROUND
==========

To work around this problem:

1. Manually remove the problem package(s) from the Package.rul file.

2. Do not use double quotation marks (") in a package filename.

STATUS
======

Microsoft has confirmed this to be a problem in Systems Management Server
versions 1.0, 1.1 and 1.2. We are researching this problem and will post new
information here in the Microsoft Knowledge Base as it becomes available.

Additional query words: prodsms event viewer log

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Keywords          : kbnetwork kbInventory smsinv 
Technology        : kbSMSSearch kbSMS100 kbSMS110 kbSMS120
Version           : winnt:1.0,1.1,1.2

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