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Q153614: Games/DreamWorks Err Msg: The Wsock32.dll File Cannot Start

Article: Q153614
Product(s): Microsoft Home Games
Version(s): WINDOWS:1.0
Operating System(s): 
Keyword(s): kbenv kberrmsg kbtlc kbimukbfaq
Last Modified: 08-NOV-2001

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The information in this article applies to:

- DreamWorks Interactive, The Neverhood, version 1.0 
- DreamWorks Interactive, Dilbert's Desktop Games, version 1.0 
- DreamWorks Interactive, Lost World: Jurassic Park Chaos Island, version 1.0 
- Microsoft Close Combat for Windows 1.0 
- Microsoft Return of Arcade for Windows, version 1.0 
- DreamWorks Interactive, Scholastic's Goosebumps Series: Attack of the Mutant, version 1.0 
- DreamWorks Interactive, Scholastic's Goosebumps Series: Escape from Horrorland, version 1.0 
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SYMPTOMS
========

When you run one of the programs listed at the top of this article, you may
receive the following error message:

  The Wsock32.dll file cannot start. Check the file to determine the problem.

CAUSE
=====

This behavior can occur if the version of the Wsock32.dll file installed on your
computer is version 04.10.01.27. The above programs will not run with this
version of Wsock32.dll. Using a version of Wsock32.dll other than versions
4.00.950 or 4.10.1998, which are manufactured by Microsoft, may cause these
programs to function improperly.

To check which version of the Wsock32.dll file is installed on your computer,
follow these steps:

1. On your Windows desktop, double-click My Computer, and then double-click the
  hard disk on which Windows is installed (usually drive C).

2. Double-click the Windows folder.

3. Double-click the System folder.

4. Right-click the Wsock32.dll file, and then click Properties.

  NOTE: If you cannot find the Wsock32.dll file, follow these steps:

  a. On the View menu, click Options or Folder Options.

  b. Click the View tab.

  c. Under Advanced Settings, click the Show All Files option.

  d. Click OK.

5. Click the Version tab.

If the version information is as follows, the programs listed in the applies to
section of this article may not run properly:

  File Version: 04.10.01.27

RESOLUTION
==========

To resolve this issue, replace the Wsock32.dll file on the hard disk with the
original file from your Windows CD-ROM or disks. To do this, follow these
steps:

NOTE: By replacing your current Wsock32.dll file, you may adversely affect the
functionality of another manufacturer's product that relies on this file.

1. Click Start, point to Find, and then click Files Or Folders.

2. In the Named box, type "wsock32.dll" (without the quotation marks), and then
  click Find Now.

3. In the list of found files, right-click the Wsock32.dll file, and then click
  Rename.

4. Type "wsock32.old" (without the quotation marks), and then press ENTER.

5. Close the Find: Files Named Wsock32.dll window.

  NOTE: If an Error Renaming File dialog box appears on the screen when you
  attempt to rename the Wsock32.dll file, click OK, and then follow these
  steps:

  a. Click Start, click Shut Down, click Restart In MS-DOS Mode, and then click
     OK.

  b. At the command prompt, type each of the following commands, and then press
     ENTER after each command.

  cd\windows\system
  ren wsock32.dll wsock32.old
  exit

6. Extract new copies of the Wsock32.dll file to the Windows\System folder.

  You can find the Wsock32.dll file in the following locations:

   - The Win95_11.cab cabinet file on the Windows 95 CD-ROM
   - The Win95_18.cab cabinet file on the Windows 95 OEM Service Release 2
     (OSR2) CD-ROM
   - The Win95_12.cab cabinet file on the Windows 95 DMF disks
   - The Win95_19.cab cabinet file on the Windows 95 non-DMF disks

  If you are using Microsoft Windows 98, you can find the Wsock32.dll file in
  the following location:

   - The Precopy1.cab cabinet file on the Windows 98 CD-ROM.

For information about how to use the Extract tool, please see the following
article in the Microsoft Knowledge Base:

  Q129605 How to Extract Original Compressed Windows Files

7. Restart the computer.

Additional query words: 1.00 dream works dwi never hood goose msgame cc roa

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Keywords          : kbenv kberrmsg kbtlc kbimu kbfaq
Technology        : kbHomeProdSearch _IKkbbogus kbGamesSearch kbArcadeRet kbZNotKeyword kbArcadeSearch kbCloseCombatSearch kbZNotKeyword3 kbCloseCombat kbDIDilbert kbDILostWorldJurassic kbDIGoosebumpAttack kbDIGoosebumpEscape kbDINeverhood kbDISearch kbDIGoosebumpsSearch
Version           : WINDOWS:1.0
Issue type        : kbprb

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