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Q153598: World Atlas: Exception 0E Error in VxD IFSMGR

Article: Q153598
Product(s): Microsoft Home Multimedia Titles
Version(s): 1996
Operating System(s): 
Keyword(s): 
Last Modified: 01-JUN-2001

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The information in this article applies to:

- Microsoft Encarta 96 World Atlas for Windows 
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SYMPTOMS
========

When you start Microsoft Encarta World Atlas, you receive the following error
message:

  An exception 0E has occurred at 00XX:XXXXXXXX in VxD IFSMGR

CAUSE
=====

This problem occurs if:

- You have an IDE CD-ROM drive.

-and-

- The Disconnect option on the Settings Tab of the CD-ROM Properties sheet is
  selected.

RESOLUTION
==========

To resolve this problem, do the following:

1. Click the Start button, point to Settings, and then click Control Panel.

2. Double-click System, and then click the Device Manager tab.

3. Double-click CD-ROM, and then double-click your installed CD-ROM device.

4. On the Settings tab of the CD-ROM Properties sheet, clear the check box next
  to the Disconnect option.

5. Click OK or Close.

6. Restart your computer when you are prompted.

Encarta World Atlas should now start properly.

Additional query words: 1996 multi media multimedia multi-media mmtitles kbmm

======================================================================
Keywords          :  
Technology        : kbHomeProdSearch kbHomeMMsearch kbEncartaSearch kbEncartaWorldAtlas1996
Version           : 1996

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