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Q153531: Quick Viewer Resizes Incorrectly During Remote Control

Article: Q153531
Product(s): Microsoft Systems Management Server
Version(s): winnt:1.0,1.1
Operating System(s): 
Keyword(s): kbnetwork kbtshoot smsremtshoot kbRemoteProg
Last Modified: 31-JUL-2001

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The information in this article applies to:

- Microsoft Systems Management Server versions 1.0, 1.1 
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SYMPTOMS
========


During a remote-control session, when you change from a DOS window to DOS full
screen, the Quick Windows Viewer resizes correctly. However, when changing from
DOS full screen to a DOS window, Quick Viewer (QV) does not resize correctly,
giving only a partial view of the client's screen. The QV window does not allow
rubber-banding and does not display the Maximize button.

In SMS 1.1, the workaround is to minimize then maximize, which then shows the
correct view.

STATUS
======

Microsoft has confirmed this to be a problem in Systems Management Server
version 1.1. This problem has been corrected in Systems Management Server
version 1.2.

Additional query words: prodsms

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Keywords          : kbnetwork kbtshoot smsremtshoot kbRemoteProg 
Technology        : kbSMSSearch kbSMS100 kbSMS110
Version           : winnt:1.0,1.1

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