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Q153529: Underscore in Domain Name Causes Validation Errors

Article: Q153529
Product(s): Microsoft Systems Management Server
Version(s): winnt:1.0,1.1,1.2,3.5,3.51,6.0,6.5
Operating System(s): 
Keyword(s): kbnetwork kbsetup kbDatabase smssetup smsdatabase
Last Modified: 31-JUL-2001

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The information in this article applies to:

- Microsoft Systems Management Server versions 1.0, 1.1, 1.2 
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SYMPTOMS
========

Systems Management Server fails in logging in to SQL Server when you are using
SQL integrated security and attempt to specify an account from a Windows NT
domain that contains an underscore character, for example,
"North_America\bruce."

CAUSE
=====

An underscore ("_") in a domain name is mapped to a backslash ("\") by SQL
Server. For example, the domain account "North_America\bruce" would appear to
SQL Server as "North\America\bruce". For more information, see page 246 in the
"Microsoft SQL Server Administrator's Guide."

RESOLUTION
==========

To work around this problem, do either of the following:

- Use standard security. To do this, perform the following steps:

  1. Start SQL Server Setup.

  2. Select Standard security under Set Security Options.

  For more information, see page 242ff in the "Microsoft SQLServer
  Administrator's Guide."

  -or-

- Set the underscore character to "not used" by performing the following
  steps:

  1. Start SQL Server Setup.

  2. Under Set Security Options, click Mappings, and set the Set Map_ value to
     "not used."

STATUS
======

Microsoft has confirmed this to be a problem in Systems Management Server
versions 1.0, 1.1, and 1.2.

Additional query words: prodsms under score back slash

======================================================================
Keywords          : kbnetwork kbsetup kbDatabase smssetup smsdatabase 
Technology        : kbSMSSearch kbSMS100 kbSMS110 kbSMS120
Version           : winnt:1.0,1.1,1.2,3.5,3.51,6.0,6.5

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