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Q153327: XCLN: SMS Install of Exchange Client Crashes with /Q1 Switch

Article: Q153327
Product(s): Microsoft Exchange
Version(s): WINDOWS:4.0,5.0
Operating System(s): 
Keyword(s): kbusage
Last Modified: 25-JUL-1999

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The information in this article applies to:

- Microsoft Exchange Windows 3.x client, versions 4.0, 5.0 
- Microsoft Exchange Windows 95/98 client, versions 4.0, 5.0 
- Microsoft Exchange Windows NT client, versions 4.0, 5.0 
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SYMPTOMS
========

When you run the Microsoft Exchange Windows client Setup program with the /Q1
switch and there is not enough hard disk space on the destination drive, the
Setup program stops responding (crashes).

CAUSE
=====

Many customers want to use Microsoft Systems Management Server to install the
Microsoft Exchange Windows client on their computers. To help customers,
Microsoft provides a .pdf file for Systems Management Server installation on the
Microsoft Exchange Client CD (in the Sms\Eng folder). There is a .pdf file for
each client platform and these files list the /Q1 switch as the appropriate
switch to use for typical quiet mode, or unattended, installation.

The Systems Management Server installation may not work when run with the /Q1
switch. The initial blue Setup screen appears, and Setup quits without
displaying any error messages, leaving you at the installation point. However,
after the Exchange Windows client Setup screen appears, Exchange Windows client
Setup checks for adequate hard disk space on the computer and if there is not
enough hard disk space on the destination drive, Setup quits. Because Setup is
running in quiet mode, no error message is displayed. If you run Setup without
the /Q1 switch, an error message is displayed which states that there is not
enough disk space.

WORKAROUND
==========

To work around this problem, be sure there is enough free hard disk space on the
computer before you install the Microsoft Exchange Windows client in quiet mode.

Additional query words: smsprod smspcm

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Keywords          : kbusage 
Technology        : kbExchangeSearch kbExchange500 kbExchange400 kbExchangeClientSearch kbZNotKeyword kbZNotKeyword2 kbZNotKeyword3 kbExchange400NT kbExchange500NT kbExchange400Win95 kbExchange500Win95
Version           : WINDOWS:4.0,5.0
Issue type        : kbprb

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