Q153241: Office95 Professional Falsely Reported in Inventory

Article: Q153241
Product(s): Microsoft Systems Management Server
Version(s): winnt:1.0,1.1,1.2
Operating System(s): 
Keyword(s): kbnetwork kbAudit kbInventory smsinv smsaudit
Last Modified: 31-JUL-2001

-------------------------------------------------------------------------------
The information in this article applies to:

- Microsoft Systems Management Server versions 1.0, 1.1, 1.2 
-------------------------------------------------------------------------------


SYMPTOMS
========

When you inventory MSOffice on a client that runs any version of Microsoft
Office other than Microsoft Office95 Professional, the client's Properties for
Packages will show that the client has Office Professional installed.

CAUSE
=====

The inventory rule in the package definition file (PDF) for Office95
Professional has only one rule with the file name Msoffice.exe. Since versions
of Office have an executable file named Msoffice.exe, all versions will be
inventoried as Office95 Professional.

RESOLUTION
==========

Use the PDF that comes with MSOffice95 Professional.

STATUS
======

Microsoft has confirmed this to be a problem in Systems Management Server
versions 1.0 and 1.1. This problem has been corrected in Systems Management
Server version 1.2.

Additional query words: prodsms

======================================================================
Keywords          : kbnetwork kbAudit kbInventory smsinv smsaudit 
Technology        : kbSMSSearch kbSMS100 kbSMS110 kbSMS120
Version           : winnt:1.0,1.1,1.2

=============================================================================

THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY.

Copyright Microsoft Corporation 1986-2002.