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Q153202: Duplex Printing Causes Problems After Applying SP4

Article: Q153202
Product(s): Microsoft Windows NT
Version(s): 3.51 SP4
Operating System(s): 
Keyword(s): 
Last Modified: 09-AUG-2001

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The information in this article applies to:

- Microsoft Windows NT Workstation version 3.51 SP4 
- Microsoft Windows NT Server version 3.51 SP4 
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SYMPTOMS
========

After applying Service Pack 4 (SP4) for Windows NT 3.51, you may get incorrect
printouts when printing in duplex mode.

CAUSE
=====

SP4 comes with a new version of Rasdd.dll. This DLL causes the problem.


RESOLUTION
==========

Apply the fix mentioned below.

STATUS
======

Microsoft has confirmed this to be a problem in Windows NT version 3.51 Service
Pack 4. This problem was corrected in the latest Windows NT 3.51 U.S. Service
Pack. For information on obtaining the Service Pack, query on the following word
in the Microsoft Knowledge Base (without the spaces):

  S E R V P A C K


Additional query words: 3.51 prodnt rasdd duplex Q150768

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Keywords          :  
Technology        : kbWinNTsearch kbWinNTWsearch kbWinNT351search kbWinNTW351search kbWinNTSsearch kbWinNTS351search kbWinNTS351sp4 kbWinNTW351SP4
Version           : :3.51 SP4

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