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Q153060: XCLN: Undeliverable Msg, Illegally Formatted to: Header Text

Article: Q153060
Product(s): Microsoft Exchange
Version(s): WINDOWS:4.0,5.0
Operating System(s): 
Keyword(s): kbusage
Last Modified: 02-APR-1999

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The information in this article applies to:

- Microsoft Exchange Windows 95/98 client, versions 4.0, 5.0 
- Microsoft Exchange Windows 3.x client, versions 4.0, 5.0 
- Microsoft Exchange Windows NT client, versions 4.0, 5.0 
- Microsoft Exchange MS-DOS client, versions 4.0, 5.0 
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SYMPTOMS
========

After sending a message to a CompuServe member, the user may receive the
following message from "Electronic Postmaster POSTMASTER@CompuServe.COM:"

  Subject:    Undeliverable message

  Illegally formatted To: header text

  ------- Returned Message --------

  Sender: user@domain.com
  Received: from router.domain.com (router.domain.com [IP_address]) by
     arl-
  img-1.compuserve.com (8.6.10/5.950515)
     id LAA28247; Thu, 27 Jun 1996 11:25:49 -0400
  Received: by router.domain.com with Microsoft Exchange (IMC 4.0.838.14)
     id <01BB6402.55C69350@ router.domain.com>; Thu, 27 Jun 1996 08:26:27-
  0700
  Message-ID: <c=US%a=_%p=domain%l=SERVER-960627152737Z-8201@
     router.domain.com>
  From: Display Name <user@DOMAIN.com>
  To: "'12345,6789@compuserve.com'" <12345,6789@compuserve.com>
  Subject: Message Subject.
  Date: Thu, 27 Jun 1996 08:27:37 -0700
  Return-Receipt-To: <user@DOMAIN.com>
  X-Mailer:  Microsoft Exchange Server Internet Mail Connector Version
  4.0.838.14
  Encoding: 0 TEXT

CAUSE
=====

The e-mail address is not in the correct syntax. In this example, the CompuServe
member's ID is "12345,6789." The comma is not an accepted character.

RESOLUTION
==========

Substitute a period (.) for the comma. The following e-mail address syntax
should be used:

  12345.6789@compuserve.com

Additional query words: CIS cserve

======================================================================
Keywords          : kbusage 
Technology        : kbExchangeSearch kbExchange500 kbExchange400 kbExchangeClientSearch kbZNotKeyword kbZNotKeyword2 kbZNotKeyword3 kbExchange400DOS kbExchange500DOS kbExchange400NT kbExchange500NT kbExchange400Win95 kbExchange500Win95
Version           : WINDOWS:4.0,5.0

=============================================================================

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